Question 17: Different interpretations regarding VAT refunds
Under the provisions of the State Treasury, upon receiving orders to refund the state budget revenues by Decision of VAT refund of the Tax Department, the State Treasury will implement the refund by bank transfer within 3 working days . About issue that the Association stated only get refund after 2 months since the tax authorities issued decisions of VAT refund, the Tax Department will certify and check to ensure time for tax refunds in accordence with regulation. However, for favorable consideration, please provide with specific case.
Concerning tax offices, tax officials that slow the VAT refund, the Tax Department will acknowledge and remedy, rectify immediately. On this occasion, the Tax Department would also like to suggest JBAH to inform businesses if experiencing harassment by tax officials or slow reimbursement procedures report promptly to Leaders of Tax Department. (Please find following the phone number of the Leaders of the Tax Department: Director Nguyen Dinh Tan: 0903.812.976, Deputy Director in charge of FDI Enterprises: Tran Thi Le Nga: 0908.482.742)